We recommend a minimum booking of 2 days per week where ever possible and preferably consecutive days.

If your child falls ill while at the child care centre, we will contact the parents or the person nominated by the parents to collect the child. If your child is sick we request that you keep them at home, this is essential to reduce the risk to the other children and staff. It is critical that parents ensure that the centre has your correct contact number.

Normal fees apply when your child is absent on a booked day or a public holiday falls on a booked day.

A holiday discount is applied to your fees providing you give the child care centre two weeks written notice and your fees are up to date.

Please check with the centre to find out how much discount you can receive and how many weeks the holiday discount is granted for.

No, our child care centres are only open 51 weeks of the year. (Closed between Christmas and New Year)

Yes, we do and all our centres employ a qualified teacher who has a Bachelor of Education degree.

Yes, it is a government requisite that you provide your child’s immunization history statement, without which we cannot accept your child.

You may access your child’s immunization history statement either by:

1. Going to your MyGov account, to Medicare and printing the statement; or
2. Calling the Australian Childhood Immunisation Register on 1800 653 809, who will then post the statement to you.

We embrace the Reggio Emilia Philosophy into our curriculum which is based on the Victorian Early Years Learning and Development Framework.

Contact the Director at the relevant center and they will arrange for you to visit them as soon as possible.

We endeavor to have incursions 3 or 4 times a year and occasionally will do an excursion.

This is child care centre specific as some do and some do not. Please check with the director of your local child care centre.

Yes, we do deal with children who suffer with allergies. As for special dietary requirements, this is once again child care centre specific. In the centres that do not cater, parents will have to provide the correct meals themselves.

You need to check with the relevant centre if they have vacancies if you would like to enrol your child. The Director will then arrange a suitable time for you to view the centre.  At the orientation days we give you all the required forms for enrolment.

We do require that you do two orientations with your child. One orientation will be for 1-hour and the second orientation will be for 2-hours.

We require our parents to pay via Ezidebit one week in advance.

You need to give the Director two weeks’ notice in writing.